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Gearbox Software

Technical Writer

Spark – Frisco, Texas
Department Spark
Employment Type Full Time
Minimum Experience Mid-level

Technical Writer

Gearbox is seeking an experienced Technical Writer to join our Spark team. The team has been successfully developing cutting-edge services for our games since 2010. As the number of services and features continues to grow and evolve, and our partners continue to grow, we recognize the importance of effectively communicating our features and our values. The right candidate will understand and appreciate each feature and service is a story that needs to be understood from many perspectives. What a game side online programmer needs to understand will be different than a game designer and again different than a producer. This role embraces the challenge of telling those stories. The right candidate will appreciate vigilance in the consistency of language and style as well as feel pride in accuracy and effectiveness of communication. When successful, this Technical Writer will enable the team to partner with and support far more endeavors than it could before.

 Learn more about Spark - the code name for our web services architecture:


Draft, edit, finalize and internally publish technical documentation

Generate and ensure accuracy of workflow and architecture diagrams

Use Confluence to organize, streamline, and maintain internal documentation

Create and implement standardized process and visual layout for internal technical documentation

Proactively solicit, gather, and manage stakeholder and customer feedback

Provide advice on how to best organize and maintain quality documentation as systems evolve

Communicate and coordinate regularly with team leads to review and edit documentation prior to publication


  • 3+ years of direct experience with Technical Writing
  • Experience documenting web service APIs and SDKs
  • Bachelor’s degree in Technical Writing, Software Engineering, or related major
  • Proven efficiency in delivering comprehensive, accurate technical documentation within time constraints
  • An ability to quickly grasp technical concepts and systems, communicating them in a clear manner suitable for audiences of all degrees of technical ability
  • Strong analytical skills coupled with the ability to operate in a fast-paced environment with evolving project requirements and priorities
  • Excellent teamwork skills, flexibility, and ability to handle multiple tasks

 Bonus Points for:

  • Experience with Confluence
  • Experience working in an Agile environment
  • Knowledge of software development
  • Knowledge of AWS technologies and concepts
  • Game industry experience
  • Familiarity with online games and features
  • Knowledge about Gearbox-owned IPs (Battleborn, Borderlands, Brothers in Arms, Duke Nukem, Homeworld)


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  • Location
    Frisco, Texas
  • Department
  • Employment Type
    Full Time
  • Minimum Experience
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